1. Can I get a medication refill without an appointment? To ensure the highest quality of care, our psychiatry practice has a 10-day medication refill policy. If you need a prescription refill and have not had an appointment within the last 60 days, we ask that you schedule a follow-up within the specified time frame.

  2. How does the 10-day medication refill policy work? If your medication is running low and you require a refill, we encourage you to contact our office at least 10 days before running out of your prescription. This policy allows sufficient time for our team to review your case, assess your progress, and make any necessary adjustments to your treatment plan.

  3. What if I run out of medication before the 10-day window? If you find yourself running out of medication within the 10-day window, please contact our office immediately. We will make every effort to expedite your refill request, understanding that continuity of care is crucial for your well-being.

  4. Can I request a medication refill online? Yes, our patients have the option to request medication refills through our secure online portal. However, it's important to note that the 10-day policy still applies, and we recommend providing ample notice to ensure timely processing.

  5. What if I miss the 10-day window for a refill? If you miss the 10-day window for a medication refill, we may ask you to schedule an appointment for a re-evaluation before prescribing a refill. This is to ensure that your treatment plan aligns with your current mental health needs.

  6. Are there exceptions to the 10-day refill policy? In certain emergency situations, exceptions to the 10-day refill policy may be considered. If you believe you have an urgent need for a refill, please contact our office to discuss your situation with our staff.